How well do you know the NetForum Ideas Portal? Since 2021, the Ideas Portal has empowered NetForum clients to be part of the development and enhancement process.
With the Ideas Portal and the help of our clients, our development team has added 24 exciting features to NetForum in just three years. Read our blog to learn even more facts about the NetForum Ideas Portal and discover how you can get involved.
What is the NetForum Ideas Portal?
The NetForum Ideas Portal makes it easy for clients to share product enhancement ideas with each other and the NetForum development team. Within Zendesk, clients can post suggestions, collaborate with others, and upvote ideas they like.
The NetForum Ideas Portal was created in 2021. Here are three facts about the Ideas Portal:
- 25 features added to NetForum since 2021
- 4 features developed and released so far in 2024
- 11 features selected for future development
How does the NetForum Ideas Portal work?
Use the NetForum Ideas Portal if you have an idea to improve the quality of life for NetForum users, build on existing functionality, or increase staff productivity. You can also suggest an integration to a third-party software not already supported by baseline.
However, do not use the NetForum Ideas Portal to submit the following:
- Bugs
- Documentation requests
- Urgent need for functionality
- Reach out to support here if you need help!
What Ideas Portal features have been added to NetForum?
Due to the Ideas Portal, our team has added a ton of exciting features to NetForum! So far, our team has added 24 features.
Here is a list of features broken down by year and release date:
2021 Ideas Portal Features
- Add Ons
- Allow Admins to impersonate a staff member (assuming their rights/limitations)
- GoToMeeting/GoToWebinar Integration
- Allow application of a discount code to an existing proforma invoice (eWeb)
- Ability for a customer to pay an invoice on eWeb without logging in
Release 22
- Make Gender a CRM Setup Value
- Ability to schedule reports to export to xlsx
- 2022 Ideas Portal Features
Release 24
- Add reCAPTCHA functionality to eWeb account creation
- Event Waivers
Release 25
- Move the Go To arrow on lists/child lists to the left
- Support for Azure Identity Provider (for MFA)
- Forgot my Password template system options
- Enhancement of the Membership Renewal Report
Release 26
- Query Search Box
- Expansion of Event Waivers
Release 27
- Distinguish between void and cancel (part 1)
2023 Ideas Portal Features
Release 28
- Distinguish between void and cancel (part 2)
- Allow application of a discount code to an existing proforma (iWeb)
- Automate Abandoned Shopping Cart email
Release 29
- Add NSF functionality for ACH payments
Release 30
- Filter to include/exclude autopay memberships in Add Membership Renewal
- Clear invalid flag on an email address when updated through eWeb/xWeb
Release 31
- Show autopay flag on the membership child form
- Log history of autopay enrollment/removal
2024 Ideas Portal Features
Release 32
- Apple Pay and Google Pay as payment methods
- Type ahead/Search functionality for GL Account drop downs
Release 33
- Ability to end date GL accounts
Release 34 (forecast)
- Lockout of eWeb users based on payment failures
Release 35 (forecast)
- Allow Individuals to pay Organization invoices on eWeb when TradeOrganization flag = no
- What Ideas Portal Features are coming to NetForum in the future?
Because of your great recommendations, these exciting new features are planned for NetForum in the future: - Add Users to Batch Report/Batch Reconciliation header
- Method to prevent users from working in the same NF system on multiple tabs within the same browser session
- Combine/Merge records from the search results screen (List Individual/List Organization)
- Ability to select multiple invoices to add to the shopping cart (eWeb)
- Add Sales Module Features ā Opportunity and Assignment functionality to Outlook Integration
- One Time recognition of Deferred Membership Revenue (frontloaded)
The Ideas Portal is one way NetForum Partners with our community
At NetForum, we believe that the best innovations come from collaboration. The Ideas Portal is a testament to our commitment to working hand-in-hand with our clients to create software that truly meets their needs. By providing a platform where clients can share their insights and ideas, we ensure that our development process is driven by the people who use our software every day.
Our partnership doesnāt end with the Ideas Portal. We continuously engage with our clients through regular feedback at our Customer Town Halls, partnering with our independent user group the @ug, and personalized support through our customer success team to ensure that our solutions are not only cutting-edge but also practical and user-friendly.
The 24 new features we’ve added since the inception of the Ideas Portal, and the 11 more slated for future development, are just the beginning. Each enhancement is a direct result of listening to our clients and understanding their challenges and goals. This collaborative approach helps us to not only meet but exceed our clients’ expectations, empowering their associations to thrive.
We invite you to become an active participant in this ongoing partnership. Share your ideas, collaborate with peers, and help shape the future of our software. Together, we can continue to drive innovation and success.
Thank you for being a valued member of our community. We look forward to many more years of shared growth and success.
Follow the NetForum Ideas Portal today.