6 strategies to personalize the member experience

Personalization is a powerful tool to reach members across the entire membership journey.

Check out our free infographic for tips: 

  • Set clear goals. Identify KPIs and other metrics to determine personalization success.
  • Segment member records. Start with a well-defined customer segment to begin your personalization efforts.
  • Use member engagement scoring. Discover how NetForum A-ScoreTM makes it easy to determine the health of your member relationships. 
  • And more. Learn more tips to personalize the member experience.