NetForum Marketplace

Your partner to support your growth.

Our Client Success Services team are seasoned professionals with experience in membership strategy, business analysis, project management, configuration, and custom coding. We are here to help you achieve your mission.

Contact us today about your pain points and we will help you find the solution.

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Check out all your options with NetForum Training

Get all the training you need

Select from courses offered in our virtual training catalog – with topics including CRM, fundraising, accounting, inventory, membership, certifications, and events. Or let us custom-design a course based on your organization’s specific needs.

Connectivity Solutions

Chapter Portal

30 powerful, revenue-driving out-of-the-box modules provide functionality for even the most complex organizations.

Cloud Storage

Hosting on Microsoft Azure’s cloud platform allows users the ability to make faster and more efficient changes and implementations in the system saving them precious time.

Online Donation Pages

Valuable consulting services because your success is our success.

Express Pay

NetForum’s functionality lends itself to go beyond member expectations by delivering a better user experience.

Custom Solutions

Microsoft Azure offers unique security advantages that help protect your applications and data, support your compliance efforts, and provide cost-effective security.

Advanced Threat Detection

Guard your organization’s data against evolving security risks by using an intelligent and specialized web monitoring tool to protect your AMS against fake accounts, scraping, account takeover, card cracking, and server overload BEFORE it even gets to your AMS.

Pre-built Integrations

Credly
GoToMeeting / GoToWebinar
High Road Solutions
Zoom (learn more)
Informz
NCOA (Address correction)
NetSuite
Office365 SSO/SAML
Passkey
Real Magnet
SAML IdP eWeb Login

Efficiency Solutions

Marketing Solutions

30 powerful, revenue-driving out-of-the-box modules provide functionality for even the most complex organizations.

Optimize marketing

Hosting Optimization

Hosting on Microsoft Azure’s cloud platform allows users the ability to make faster and more efficient changes and implementations in the system saving them precious time.

Get faster

User Impersonation

Valuable consulting services because your success is our success.

Secure customer service

SMS Messaging

Boost member engagement, save time with scheduled SMS sends, increase revenue through personalized outreach, and optimize campaign returns with direct communication.

Boost member engagement

All the training you will ever need.

Training includes time for client-focused prep and follow-up. This allows the trainer to tailor the agenda to your specific needs, review questions or SOPs provided in advance. We also use the client test environment to create examples and ensure the training will run smoothly and be effective. 

Basic Training

  • NetForum 101
  • CRM Training
  • Accounting Basics

Advanced Training

  • CRM: Customer Requests, Assignment and Activity Tracking
  • Fundraising: Major Giving and Grants
  • Accounting: Use Cases

Specialty Training

  • Abstracts for Publications
  • Managing Your Chapters
  • Moves Management: Training Pack Add-on

Netforum U

  • Data Model Class
  • Developer Toolkit
  • Advanced Toolkit
  • CMS Module

Professional Services

We are focused on helping you maximize your NetForum software investment. From straightforward services add-ons to customizations or augmenting your staffing needs, no matter your goals we can help you achieve them.

Dedicated Teams

Are you looking for a flexible, cost-effective solution to your growing project backlog and the day-to-day management of your system?

Utilization Review

Is your association getting the most out of its investment in NetForum? A Utilization Review can save you time and money!

Virtual Administrator

Virtual administrator can accomplish tasks faster. Gain massive insights and efficiencies to help your organization today.

Short on internal technical staff? NetForum Premier Care is for you.

Premier Care is now available to boost your technical support team. Get white glove technical service at a fraction of the cost of in-house staff. Your Premier Care Dedicated Technical Service Rep is there for you and will know your organization and your priorities.

Go with the pros

No one knows NetForum like we do.

Why choose NetForum Support Services over a consultant?

We are the creators of the product.

  • We take pride in our product and are constantly looking for valuable input for continual improvements.
  • We are directed by a customer-centric mindset and are looking for integrations, updates and services that will grow your business.

We are here to help.

  • When it comes to changes, updates and usage suggestions, come directly to the source to save you time and money.
  • Your voice matters here. If there are improvements we can make, let us know so we can add them to our road map.

What our clients
are saying

“We really appreciate all the hard work and expertise that our Dedicated Team provided. I must admit, at first I was not sure how smoothly this would go but was pleasantly surprised with the ease of the entire process and would sign up to do it again in a heartbeat!”

Ken Graves, Applications Manager, Healthcare Association of New York State

“Running a query might have taken us eight hours, while our virtual administrator can accomplish the same task in an hour. And, our members benefit from a better member experience.”

Jason Ludwig, Director of IT, Association to Advance Collegiate Schools of Business (AACSB)

Contact your Customer Success Manager